FAQ

Where is Ace Storage located?

Ace Storage

4850 E. 355th St.

Willoughby, OH 44094

What are the office hours?

Monday-Friday: 8:00 am - 6:00 pm

Saturday: 10:00 am - 2:00 pm

Tuesday: Closed

Sunday: Closed

What are the access hours?

Access your unit 24/7. No phone calls or appointments.

Am I required to store long-term?

We provide flexible month-to-month lease options. Store with us short or long-term.

How do I pay my storage bill?

Pay your storage bill online using a debit or credit card. You can also speak to your facility manager about autopay.

What documentation do I need to rent a unit?

A valid form of government-issued ID such as a driver’s license, passport, or state ID.

What items am I not allowed to store?

Perishables, plants, animals, stolen or illegal goods, flammable or hazardous items, combustible items, or liquids.

What type of units do you offer?

We offer climate-controlled storage units as well as outdoor parking for RVs, boats, and trailers. Call to learn more.